19.4 C

Why does Google suddenly need to know my birthday?

H. When I logged in to my Gmail account today, Google instructed me to add my birthday, saying that this information is required to “comply with the law.” Is this a legitimate request? I have a Google Account for many years. Why did they suddenly need to know about my birthday? I appreciate any bright information about this photo.

– Ann Cook, Bottle

A: I have not found a legal request for your birthday request from Google. Here is what Google support says. “When you sign up for a Google Account, you may be required to add your birthday. Knowing your birthday helps us use age-appropriate settings for your account. For example, minors may see a warning when we think they have found a site they may not want to see. ”

If you’re like me, you may not want to give up personal information. Fortunately, the entry date is not checked, so feel free to create.

Related technical questions and answers

Read more from Patrick Marshall here >>

H. Are you aware of any discrepancies between Norton 360 antivirus software and Malwarebytes Premium antivirus software? I’ve been using both for a few years without any obvious controversy, but since the update to the 2004 version of Windows 10 Home edition, I have come across something recently.

When Malwarebytes first started troubleshooting its license server, they forced me to remove Norton to see if it was interrupting. I did, but the Malwarebytes problem remains. I reinstalled Norton, but first they specifically told me to remove Malwarebytes. I did it successfully, but when I reinstalled Malwarebytes, the license server issue still exists. Malwarebytes told me that I did not need Norton because Malwarebytes “does everything”. I double checked my M / B license key և ID և both are currently valid. M / B is still working on this issue.

But since both products have been working together for a long time AND I had major issues with upgrading to Windows 10 version 2004 (O / S was reinstalled three times), I now blame any anomalies for this upgrade : All my Google search results say that the software should exist together, but their dates are 2019 վաղ earlier. Do you have any ideas?

– Ted Landrett, Samamish

A: I’m not aware of any inconsistency between Norton 360 և Malwarebytes, if you are running a real-time protection in both applications, which could lead to conflicts. In general, it is not a good idea to run two programs that try to detect viruses. They may view each other’s actions as indications of a virus or other malware.

My suggestion is to at least temporarily remove Norton 360 and then reinstall Malwarebytes. If all goes well և If you still feel the need for additional antivirus protection, try Windows Defender. I had no problems running the two programs together.

H. Is it possible to access the նկար picture նկար music file server if the password is lost? I asked Geek Squad և they tell me it requires hacking, which is against their company policy. Also, is there a resource for computer assistance for low-income seniors in King County?

– Karen Lund

A: In fact, if you only want disk files, you should be able to get them without breaking them. Just remove the disk from the server, then use the SATA-USB adapter to connect it to your computer. As long as the disk is not encrypted, it should do the trick. If the disk is encrypted, however, you need a decryption key before entering the data.

For computer assistance for seniors, regardless of income, I recommend contacting the Greater Seattle (KEGS) Computer Enthusiasts at www.kegs.org. They are now meeting around Zoom.


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