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Amazon’s telehealth arm is silently expanding in 21 states

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Launched as a pilot service for Seattle County employees and their families, the Amazon Telehealth outfit has quietly submitted to operate in 21 more states, signaling Amazon’s $ 3.8 trillion medical ambitions.

Care’s Amazon Care was launched a year ago as an on-demand chat և video consultation with medical professionals for Amazon’s 54,000 Puget Sound employees at the time. Users can also book their home or office visits with doctors. .Com payment routes through Amazon.com.

In recent weeks, Amazon Care has been included in Alaska, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Maine, Maryland, Montana, New Hampshire, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas. և Wyoming, according to government records. Stat online magazine was the first to report on the expansion of Amazon Care.

Amazon did not answer questions about whether access to the new enhanced service would continue to be restricted to Amazon employees.

But there are indications that Amazon may start offering the service to a wider audience. In December, Business Insider reported that Amazon had included other companies, including Seattle-based Zillow, in its health app. According to Amazon, Amazon hires healthcare professionals, research scientists, and product managers across the country, including California, Georgia, and Texas.

And with a nationwide group of home health care providers, Amazon Care announced Wednesday that it will begin lobbying lawmakers to make it easier to regulate what health care services can be provided outside of a doctor’s office to potentially expand Amazon Care services. for:

Amazon has not yet received professional licenses to operate companies such as medical testing laboratories in the 21 states they have applied to do business. However, this document turnover may go down the line. In the registration of its business in the state of Georgia, Amazon stated that it plans to start a business in the state this July.

Amazon started sniffing around the lucrative healthcare industry in 2017, when it made some high-end rentals from that industry. Christine Henningsgard, former vice president of One Medical, has joined Amazon, as has Missy Krasner of Digital Health Registration Box.

Henningsgard, who left Amazon in 2019 to start Quilted Health, a birth-based healthcare company, cites his LinkedIn profile as part of Amazon Care’s “founding team”, which he described as “customer obsession, leading bringing technology. ” “Logistics of the last kilometer to healthcare.”

Around the same time, the company formed a bad star health consortium with Berkshire Hathaway և JPMorgan Chase. The organization, later renamed Haven, aimed to offer better services և interest rates to health care providers on behalf of almost 1.2 million employees in the quarter. Haven was liquidated last month.

In mid-2018, Amazon bought the online pharmacy Pillpack for $ 753 million; The following year, the company received significant approval, allowing its voice-activated artificial intelligence, Alexa, to pass on patient patient information. When the coronavirus started infecting hundreds of thousands of Amazon backup workers last summer, the company built hundreds of its own laboratories to test employees.

In November, Amazon launched an online pharmacy delivery service, crashing stock prices in pharmacies. A few weeks later, Amazon’s cloud computing division launched a health data management service for physicians and hospitals that complied with patient privacy policy.

Amazon Care has probably been working since at least the beginning of 2018, when Amazon hired Seattle geriatrician Dr. Martin Levine. According to business records, Care Care Clinics employs Care Medical, formerly Oasis Medical, a Levine company founded shortly after it joined Amazon.

Late last year, Amazon replaced Levine with Dr. Sunita Mishra, the former CEO of Providence Sen. Executive Officer, where he oversaw the development of a mobile health app for needed medical care. Levine is the Chief Medical Officer of the Polyclinic Health System, which operates around 14 sites in the Puget Sound area. Weeks after Mishra joined Amazon, the company has expanded access to Amazon Care to its current 80,000 employees in Washington state.

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