Amazon, which has been criticized in its warehouses for the above-average injury rate in the industry, announced on Monday that it is taking steps to halve the number of workplace injuries by 2025.
The company is launching a new suite of workgroups monitored by WorkingWell to retain its nearly 1 million storage staff around the world.
“The health and safety of our employees has always been a top priority for Amazon,” the company said in a statement. WorkingWell uses scientifically proven physical և mental activity, health exercises և healthy eating habits to help replenish և rebuild the body և ultimately reduce the risk of surgery for employees.
Amazon’s nationwide injury rate in 2019 The number of injuries per 100 workers was about 7.7, which is almost twice the average of the warehouse industry, according to a study by Reveal for the Research Research Reporting. In some places the injury rate was even higher. The investigation found that Amazon warehouse workers in Dupont, Pierce County, were injured more than five times higher than the average in the warehouse industry.
In a recent letter to shareholders, Amazon CEO FF Bezos pledged to make the company “the best employer in the country, the safest workplace on earth.”
The new tools, however, bypass a question that some Amazon critics և staff say is the cause of many injuries in hundreds of Amazon stores. The company’s focus is on speed.
Warehouse workers are expected to unload straw mats, scan goods, and operate boxes at a rate that some consider unreasonable. As Amazon began to automate more warehouse functions, replacing employees with robots that never slow down or pause, injury rates increased, Reveal reported.
An Amazon Kent warehouse worker, who asked not to be named because he did not have the right to speak to the media, said injuries were “frequent.” All the time. “He shares responsibility for injuries among Amazon աշխատ employees. Not all employees lift packages or do the stretching regimen offered by Amazon, but the company also expects employees to move at a speed that is not everyone can save.
“I have seen people come here on their first day and leave in the afternoon,” he said, because the work is so tense.
The WorkingWell program focuses on reducing the number of injuries caused in part by repetitive movement to shortening or stretching workers. Amazon is also raising awareness in the workplace about injury prevention, healthy eating, and offering a health-focused mobile app for employees. According to Amazon’s pilot program, from 2019W to 2020, WorkWell helped reduce rotational muscle injuries by 32%, although the company said other companies focused on reducing injury levels were working in parallel. Amazon did not immediately respond to a request for more details on these parallel initiatives, but only to what extent WorkWell has reduced the injury rate.
The company is also expanding its network of occupational health services, both in local clinics and in what it calls neighborhood health centers, offering outpatient primary care services.
Amazon has been called in by federal regulators using its health centers to hide the extent of injuries in the company’s warehouses. In 2019, the Federal Office for Occupational Safety and Health found that some Amazon clinics were sending injured employees back to work without sending them to a doctor for further medical attention. Injuries should be reported to OSHA if the employee seeks medical attention or needs to be accommodated at work. Amazon did not immediately respond to inquiries about its injury standards.